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FAQ, Terms, and Privacy

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Welcome to BarberBackpack.com!

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Front Camera Cover’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Barber Backpack’ or ‘Barber Backpack Team’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 5250 Lankershim Blvd. Suite 500, North Hollywood, CA 91601 United States. The term ‘you’ refers to the user or viewer of our website.

Shipping, Returns, Warranty

Order processing time:

All orders are processed and shipped within 24-48 business hours.

 

Shipping courriers used:

 

Shipping cost calculations:

 

Domestic Order Shipping:

Once shipped, order delivery time can range from 1-5 days, depending on the shipping option you choose and your geographical location.

 

International Order Shipping:

Once shipped, order delivery time can range from 2-13 days, depending on the shipping you choose and your geographical location.

Customers can get track their order anytime on our order tracking page.

All purchases are eligible for a full refund within fourteen (14) days from the date of purchase, as long as the merchandise it returned in it’s original brand new condition and free of any wear, tear, scratches, scuffs, or indication of usage (Minus a 25% restocking fee).

ALL plastic coverings must still be present on the backpack’s metal pieces (the handle, the internal magnets, etc..). Removing the plastic coverings will make your Barber Backpack ineligible for return.

We DO NOT allow purchasing a bag and “trying it out.” That is considered “using” the bag.

 

Who is responsible for paying for the return shipping?

You/the customer are responsible for return shipping all costs. We will provide the return facility address and you must return the product to us and the package must have a tracking number.

 

Can you return a product simply because you no longer want it?

Yes, you can! However, as indicated above. You/the customer are responsible for return shipping costs.

 

 

If your backpack is still brand new and within the 14th day or purchase, you may submit a return request below.

 

    Is the backpack still in BRAND NEW condition?

    Have the plastic covering on the button or handle been removed?

    Has this bag been used at all?

    Yes, of course! Quality is pivotal to us!

    All Barber Backpacks come with LIFETIME warranty on all manufacture defects!

     

    Simply contact support to file a warranty claim!

    The warranty covers all manufacture defects, however normal wear & tear and/or negligence on your behalf is not covered.

     

    If your backpack has a manufacture defect covered under our offered warranty, please submit a warranty exchange request below.

      Is the backpack still in BRAND NEW condition?

      Have the plastic covering on the button or handle been removed?

      Has this bag been used at all?

      The Barber Backpack insurance exchange program allows hair professionals to protect their barber backpacks from loss, theft, and/or damage. It also allows barbers to upgrade their existing barber backpacks to our latest models.

       

      How it works:

      1. You pay $99/year to enroll in the “barber backpack insurance and upgrade program”
      2. If your barber backpack is lost, stolen, damaged beyond use, or you simply want to upgrade your backpack to the latest version, you can submit a claim and receive a brand new replacement backpack.

      * Backpack replacement are subject to a $50 deductible and claims are limited to one (1) claim per year *

      Yes we do!
      Simply place your order and select your desired shipping option! All import costs and/or taxes are to be paid by the customer.
      Please enter your email, so we can follow up with you.
      How much are you looking to spend per bag?

      Affiliate Program Details

      Yes, we do!

      Enroll in just a few clicks HERE!

      If you already have an account, but haven’t enrolled yet, check your account page, for a “become an affiliate” button.

      Affiliate referrals commissions vary, depending on the number of referrals you have.

      Level Lifetime Commission Required # of Referrals
      Basic 10% 0
      Level 2 15% 25
      Level 3 20% 50

      Minimum affiliate payout amount:

      • $50.00 usd

      Payout Methods available: 

      • Direct deposit
      • Zelle transfer
      • Bitcoin
      • Piiggy Bank points

      You can easily track your referrals, generate links, find marketing materials, and track your payouts on your affiliate dashboard.

      Barber Backpack affiliate program dashboard
      Barber Backpack affiliate program dashboard

      All affiliate referral commission are Lifetime commissions. That means, once someone pays using your code, you receive commission off any purchase they ever make using their account, for life.

      The affiliate program handles the affiliate accounts by tracking which affiliates have referred visitors to the website, and rewards them with a specific commission based on what the referred visitor did on the website (purchases, sign ups, etc). Affiliates use the affiliate referral link/URL to promote current website or products. Specific affiliates are tracked because their IDs or usernames are appended to their URL, therefore the system can track which affiliate link brought a customer to your website. If the customer successfully completes a conversion (i.e. a sale, or a form submission), a referral will be generated and the affiliate will be awarded a commission.

      Terms and Privacy Policy

      The use of this website is subject to the following terms of use:

      1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
      2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
      3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
      4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
      5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
      6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
      7. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

      COLLECTION OF PERSONAL INFORMATION

      When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.

      By giving us such information, you will need to consent by using it in the manner described in this policy.

      You may withdraw your consent at any time by emailing us at info@barberbackpack.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.

      COOKIES

      Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

      SECURITY

      All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

      If you have any further concerns about security, please email our Customer Service team at: info@barberbackpack.com

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